I ordered the Service Animal ID kit and the supplies I got were of extreamly low quality! The vest was sent to me already falling apart and the ID was spotty, cheap, and fake looking. Everything else was cra* printed from public websites like the ADA.gov.

I tried to get a refund but they avoid responding to my emails. What should I do?

Additional

URL of Website: http://

Other

Status: Unresolved

Comment Instructions:

Author Comments: Author can add to report or amend report. Also can respond to other comments. (Report author must be logged it to use this feature)

Rebuttal is for the reported party to respond to the report. (You must be logged in to use this feature)

General Comments is for the general public to leave comment and feedback about the report. (Login not required)

Author's Comments

Rebuttal: You must be logged in

General Comments (Public)

ROO Editor,

505-681-6888 is the number they give on the site. Have you tried calling them?

2011-12-03 22:48:30

christine,

Yes.. Same thing. They refused to issue a refund.

2011-12-04 10:28:59

ROO Editor,

Christine, I looked at their site and they clearly state that "Certify My Dog .com offers 100% guarantee on all products sold!" Point them to this website and If they still refuse to work with you, tell them that RippedOffOnline will be contacting them. If they refuse to work with us, I will write a full report on the issue. Please use the contact form on this site and send all the details so we can have all necessary information. We also need to know on what date you ordered and the date you received your order. If you can, send quality pictures of the products to ed@rippedoffonline.com.

2011-12-04 12:09:44

Tools

(Public) Username:
Password:
Forgot password? Register