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Don't buy house plants from Sears

LindaNYC LindaNYC  |  Warnings - Rip Off Avoidance  |  317 views  |  Read Full
 

Bought a house plant online from their site.  Plant arrived and is nothing like the picture on their site, it is one-third the size that is pictured on their site.  After corresponding with them and telling them I was a customer in the past, they blew me off.  They said they will work on their site to improve their pictures - what good is that doing me?  Also, I was informed that there is a 15% !!!  restocking fee if I chose to return the plant.  They gave me no satisfaction.  They more or less said, "Too bad for you".  I also told them I would send a picture of the plant I received so they can see it is one third the size of the picture posted.  Disgraceful customer service. 
 
 

 
 
 
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